PRICES All prices are net of transportation costs and any rebates due to promotion codes and import taxes.
Billing
As a result of the goods will travel with the commercial.
Support Customer Service provides a complete assistance before and after sale. Access to customer service is by telephone by dialing the following numbers: 0833 871294, 329 4091416, or via e-mail to 'address info@pepperytimes.it
WARRANTY
The Company Elleffe G. Cleopazzo ensures that the characteristics of each match description.
SATISFIED OR REFUNDED The company guarantees the replacement of the goods if the customer is not completely satisfied in the size or color.
The money will be promptly returned or, at the option of the client, other goods will be sent in replacement.
It will be enough to communicate by email or fax at info@pepperytimes.it 0833 871294 or to CUSTOMER SERVICE TEL. 0833 871294 intent to return or exchange.
The customer can return the goods after receiving an email confirmation with the NUMBER OF ACCEPTANCE
Shipping costs, on the replacement will be charged to the customer.
If the goods are free of defects in manufacture all expenses will be borne by the company ELLEFFE G. Cleopazzo.
COMPLAINTS
For complaints contact 'OFFICE CLAIMS to Tel 0833.871294 or by sending an email to info@pepperytimes.it RECESSOElleffe G. Cleopazzo recognizes the right of withdrawal as required by current regulations D.lgs. 185/1999 and Legislative Decree no. 205/06 whose full text is available on the websites www.progettofiducia.it / normativa.asp The deadline to exercise that right must be not more than 10 working days from receipt the goods within which the customer is required to give us notice
By registered A.R.. Such communication can also be anticipated by fax, confirmed by long recommended AR within 48 h The refund will occur within 10 working days from receipt of goods. Legislative Decree no. 185/99
Important. In the letter asking you to exercise the right of withdrawal is necessary to indicate details of a bank account or post office to make the charge back the amount due (CIN Code, Code ABI, CAB Code, Account Number, Account Holder)
To exercise the right of withdrawal is required that:
the client declares its intention to exercise the right of withdrawal in the manner specified above
the good is purchased and returned intact in its original packaging.
the product is delivered on time and in the way described above. The costs of delivery shall be borne by the customer.
Once the goods arrived at our warehouse will be examined to assess any damage or tampering that arise from the carriage.
After checking the integrity of the property, will credited back the amount already paid by bank transfer to bank account notified by you to our customers.
The reimbursement covers the price of the product. Will be completed not later than 30 working days notice to exercise the right of withdrawal after verifying the status of the goods. The only fees are those related to the refund of the product.
Refund the goods / Returns
In all cases of return, the transport costs shall be borne by the customer.
In case of defective goods, the cost of delivery for replacement product shall be borne by industry Elleffe
Payment methods accepted
BANK TRANSFER: need 3 / 5 days to determine the credit. The cost of the operation is at the discretion of the bank.
PAYPAL: Payment Guaranteed ascertained in real time.
POSTE PAY: Payment ascertained in real time and very economical.
POSTAL ORDER: method of payment but the economic times get longer, up to 7 days
BANKPASS WEB: the system of payment on-line promoted by the Italian Banking Association, now you can buy on the Internet with complete peace of mind and security. Web Bankpass will be your virtual wallet, which you can enter credit card and card Pagobancomat. With the security of having your personal information managed directly by BankpassWeb, without having to type the codes of your cards and in total respect of privacy.
Disputes
For any dispute the court of jurisdiction is the court of Lecce
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